Many of these devices contain their own software to work with Windows.
If you use them with a Windows machine, they act like a USB flash key containing the software and will install the necessary drivers.
Once this is done, they switch into a different mode of operation and act like a modem from then on.
This is not required in Ubuntu so we just need to make sure the modem skips that first stage. It’s a very simple fix actually but will involve getting an internet connection through another means first i.e. home internet, wifi at a cafe, a friend’s place etc
Open a Terminal window (under the Applications menu, Accessories).
Type the following to install what you need
sudo apt-get install usb-modeswitch
This will ask you for your password in order to install the software.
Once it is completed, you can just insert the USB modem again and connect using the Network Manager applet near the top right hand corner of the screen.
From here it depends on the internet provider that the USB modem relates to but it should get you a good deal closer to getting it working.
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